Frequently Asked Questions

Everything you need to know about shopping with Duck and Cover

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your claim.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials sustainably sourced?

At Duck and Cover, we prioritize durability and ethics. We work closely with our manufacturers to ensure high-quality fabrics and fair labor practices across our supply chain.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.